Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how vss555 ("vss555", "we", "us", or "our") collects, uses, stores, and protects personal data relating to individuals ("you", "your", or "the Player") who access and use the vss555 online gaming platform at vss555.app ("the Platform"). This Policy applies to all players in Bangladesh and to any person who interacts with the vss555 Platform, regardless of the device or connection type used.

vss555 is committed to handling your personal data responsibly and transparently. By registering an account on vss555, completing the vss555 login process, making a deposit, or otherwise using any feature of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described herein.

This Policy should be read alongside the vss555 Terms & Conditions and Responsible Gaming policy, both of which complement and incorporate this document by reference.

2. Data We Collect

vss555 collects personal data through two primary mechanisms: data you provide to us directly during registration and account use, and data we collect automatically as you interact with the Platform.

2.1 Data You Provide Directly

2.2 Data Collected Automatically

3. How We Use Your Data

vss555 uses the personal data we collect for the following specific purposes:

• Account Management: To create, maintain, and administer your vss555 player account, process your vss555 login requests, and verify your identity in accordance with our Know Your Customer (KYC) obligations.
• Payment Processing: To facilitate deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to process withdrawal requests to your registered payment method, denominated in Bangladeshi Taka (BDT).
• Platform Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and any other activity that violates our Terms & Conditions or applicable law.
• Responsible Gaming: To monitor your gaming activity for signs of problem gambling and to apply responsible gaming tools such as deposit limits and self-exclusion settings that you have configured in your account dashboard.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance through our support team at [email protected].
• Legal Compliance: To fulfil our obligations under anti-money-laundering regulations, age verification requirements, and any applicable data protection laws relevant to our operations serving players in Bangladesh.
• Service Improvement: To analyse aggregated, anonymised usage data to improve the vss555 Platform, optimise game performance, and enhance the overall player experience.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given us your explicit consent to do so. You may withdraw consent at any time.

4. Legal Bases for Processing

vss555 processes your personal data only where a valid legal basis exists. The legal bases we rely upon are as follows:

• Contractual Necessity: Processing required to fulfil our contractual obligations to you under the vss555 Terms & Conditions — including account creation, payment processing, and service delivery.
• Legal Obligation: Processing necessary to comply with applicable legal requirements, including anti-money-laundering (AML) checks, age verification, and fraud reporting obligations.
• Legitimate Interests: Processing carried out for vss555's legitimate business interests, such as platform security, fraud prevention, and service improvement analytics — where those interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily applicable to direct marketing communications. You have the right to withdraw this consent at any time without penalty.

5. Data Sharing

5.1 Categories of Recipients

vss555 does not sell your personal data. We share your data only with the following categories of third parties, and only to the extent necessary for the stated purpose:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable financial data protection obligations.
• Game Content Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session and gameplay data to facilitate game delivery and resolve technical disputes. These providers do not receive your full identity or payment details.
• Identity Verification Partners: Third-party KYC and AML service providers receive identity document copies and personal identifiers strictly for the purpose of verifying your age, identity, and source of funds in accordance with our compliance obligations.
• IT Infrastructure & Security Providers: Hosting, cloud infrastructure, and cybersecurity vendors who support the operation of the vss555 Platform may process data on our behalf under strict data processing agreements that limit their use of your data.
• Legal & Regulatory Authorities: Where required by law, court order, or regulatory directive, vss555 may disclose personal data to law enforcement agencies or regulatory bodies in Bangladesh or other applicable jurisdictions.

5.2 International Transfers

Where your personal data is transferred to or processed by service providers operating outside Bangladesh, vss555 ensures that appropriate safeguards are in place — including contractual protections and data processing agreements — to maintain a level of data protection consistent with the standards described in this Policy.

6. Cookies & Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files placed on your device by the vss555 Platform when you visit or log in. They enable the Platform to recognise your device, remember your preferences, maintain your session between pages, and collect usage analytics.

6.2 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in to your vss555 account during a session. These cannot be disabled without impairing Platform functionality.
• Functional Cookies: Store your preferences such as display language, preferred payment method, and responsible gaming settings so that the Platform can personalise your experience on subsequent visits.
• Analytics Cookies: Collect anonymised data about how players navigate the Platform — which pages are visited most, which games are loaded, and where players typically exit. This data is used exclusively to improve Platform performance.
• Security Cookies: Help vss555 detect suspicious or fraudulent activity, including unusual login patterns or multiple account attempts from the same device.

6.3 Managing Cookies

You may control or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the vss555 Platform, including your ability to maintain a logged-in session. Strictly necessary cookies cannot be disabled through browser settings while using the Platform.

7. Data Retention

vss555 retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. The following general retention periods apply:

• Active Account Data: Retained for the duration of your vss555 account being open and active on the Platform.
• Transaction & Payment Records: Retained for a minimum of 5 years from the date of the transaction, in accordance with anti-money-laundering record-keeping requirements applicable in Bangladesh.
• KYC & Identity Documents: Retained for a minimum of 5 years from account closure or from the date of the last transaction, whichever is later.
• Customer Support Records: Retained for 3 years from the date the support interaction was closed, to allow for dispute resolution and regulatory review where necessary.
• Marketing Consent Records: Retained for as long as you maintain an active vss555 account, and for 3 years after account closure as evidence of consent management compliance.
• Anonymised Analytics Data: May be retained indefinitely in anonymised, aggregated form as it no longer constitutes personal data.

Upon expiry of the applicable retention period, vss555 will securely delete or irreversibly anonymise your personal data. You may request early erasure of certain categories of data — see Section 9 (Your Rights) for details.

8. Data Security

vss555 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security framework includes:

• TLS/SSL Encryption: All data transmitted between your device and the vss555 Platform is encrypted using industry-standard TLS protocols. This applies to every page of the Platform, including the vss555 login screen, game sessions, and the payment flow.
• Access Controls: Personal data is accessible only to vss555 staff and authorised service providers on a strict need-to-know basis. All internal access to player data is logged and auditable.
• Secure Data Storage: Player data is stored on secure servers with restricted physical and network access. Regular vulnerability assessments and penetration tests are conducted to identify and remediate security weaknesses.
• Password Hashing: vss555 account passwords are never stored in plain text. All passwords are hashed using industry-standard cryptographic algorithms before storage.
• Incident Response: vss555 maintains a documented data breach response procedure. In the event of a security incident affecting your personal data, we will notify affected players promptly and take all reasonable steps to contain and remediate the breach.

While vss555 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You play an important role in keeping your account secure by using a strong, unique password, not sharing your vss555 login credentials, and logging out of shared devices after each session.

9. Your Rights

As a vss555 player in Bangladesh, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] from the email address registered to your vss555 account. We will acknowledge your request within 5 business days and respond substantively within 30 days.

10. Children's Privacy

The vss555 Platform is strictly intended for adults aged 18 years and above. vss555 does not knowingly collect, store, or process personal data from individuals under the age of 18. During the registration process, all users are required to confirm that they are at least 18 years old, and vss555 conducts age verification checks in accordance with our Terms & Conditions.

If vss555 becomes aware that personal data has been collected from an individual who is under 18 years of age, we will promptly close the relevant account, delete the associated personal data, and return any deposited funds to the originating payment method. If you believe a minor may have created an account on vss555, please notify us immediately at [email protected].

11. Third-Party Links

The vss555 Platform may reference third-party services — such as game providers including Pragmatic Play, Evolution Gaming, and Spribe — in the context of describing game content available on the Platform. These references do not constitute endorsements, and vss555 does not control the privacy practices of third-party organisations.

This Privacy Policy applies exclusively to personal data processed by vss555 in connection with the Platform at vss555.app. vss555 is not responsible for the data practices of any third-party service provider, payment processor, or game content studio, each of which operates under its own applicable privacy policy.

12. Policy Updates

vss555 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, vss555 will update the effective date shown at the top of this page and may notify registered players via the mobile number or email address associated with their vss555 account.

We encourage you to review this Privacy Policy regularly. Your continued use of the vss555 Platform following the publication of a revised Policy constitutes your acknowledgement of the updated terms. If you disagree with any changes to this Policy, you may request account closure by contacting [email protected].

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way vss555 handles your personal data, please contact our support team using the details below. We are available 24 hours a day, 7 days a week across Bangladesh Standard Time (BST, UTC+6).

For responsible gaming data requests — including self-exclusion records, deposit limit history, or session data — please visit our Responsible Gaming page or include "Responsible Gaming Data Request" in the subject line of your email.

This Privacy Policy was last reviewed and updated in January 2026. It applies to all players accessing the vss555 Platform from Bangladesh. All data is processed in accordance with the principles of purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.